Shipping Guidelines

Shipping Guidelines

  • Free shipping on orders over 200 AED within the UAE.
  • Orders under 200 AED will incur a 20 AED shipping fee.
  • International Shipping:
    • Orders under 100 USD: 35 USD.

Orders over 100 USD: Free shipping

Important Notes:

  • You may be required to pay customs duties or taxes on your order. Please make sure you are aware of any possible charges in your country to release your goods.
  • We do not offer refunds if you refuse the package due to customs charges.

Order Processing Time:

  • We aim to ship orders within 2 business days after receiving them. Please note we process orders only on business days; weekend orders will be packed and dispatched the following Monday.
  • Ensure that your shipping address is correct. We are not responsible for un-delivered orders due to incorrect details.

Duty Taxes + Customs Fees:

  • Failure to collect your parcel due to customs fees or incorrect address details will result in a return of your original order amount, less $40 USD for processing and freight costs on international orders.