Shipping Guidelines
Shipping Guidelines
- Free shipping on orders over 200 AED within the UAE.
- Orders under 200 AED will incur a 20 AED shipping fee.
- International Shipping:
- Orders under 100 USD: 35 USD.
Orders over 100 USD: Free shipping
Important Notes:
- You may be required to pay customs duties or taxes on your order. Please make sure you are aware of any possible charges in your country to release your goods.
- We do not offer refunds if you refuse the package due to customs charges.
Order Processing Time:
- We aim to ship orders within 2 business days after receiving them. Please note we process orders only on business days; weekend orders will be packed and dispatched the following Monday.
- Ensure that your shipping address is correct. We are not responsible for un-delivered orders due to incorrect details.
Duty Taxes + Customs Fees:
- Failure to collect your parcel due to customs fees or incorrect address details will result in a return of your original order amount, less $40 USD for processing and freight costs on international orders.